Summary:

This feature will allow the creation of a security question. This new question can be set to any category and can contain any text that the Customer Support user would like to include.

Usage:

The ‘Add Question’ button once clicked, will open a modal titled ‘New Security Question.’ This modal can then be filled out with all the information that is required for a new security question. The information that needs to be entered is the same as the information listed in the ‘Updating Security Question’ modal on any existing security question record.

For more details on this information, please see the Security Question Records section of this ReadMe document.