Summary:

When a user is registering for a client or partner account the email they select will be checked for availability in the application. If the email address provided is not associated with any other user’s account, the user will be able to continue with registration. If the email is already associated with an account, the user will be prompted to claim the email address, or enter a new email in instead.

Usage:

If the user’s email address has been already used for a previous user account, the user will have two options when they click on ‘Claim Email.’

The first option of ‘Login’ will send the user back to the login page of the application and auto-fill the user’s email address into the username field.

If the user clicks on the second option, a button titled ‘Reset Password,’ the user will be prompted to complete the ‘Forgot Password’ process.

This is further detailed in the Forgot Password section of this ReadMe document.